What we collect, and what we don't.

1. This website

What you give us

The only place this site collects anything is the demo request form. It asks for:

• Your name and phone number (required)
• Clinic name and email address (optional)
• Roughly how many staff you have, and what you want to see (optional)
• A preferred time for the demo (optional)

We use these to contact you about a demo and nothing else. We do not add you to a mailing list, and we do not sell or share them.

What we don't collect

This website sets no cookies and runs no analytics or tracking. We do not know who visits, we do not build a profile, and there is no consent banner because there is nothing to consent to.

Where a demo request goes

Submitting the form sends your answers straight to our own inbox by email. If you choose the WhatsApp option instead, the message is composed in your own WhatsApp app and sent by you, so it travels over WhatsApp rather than through this website.

We keep demo enquiries for as long as the conversation is live and up to two years afterwards, so we recognise you if you come back. Ask us and we will delete yours sooner.

2. The Dentra software

Your clinic is the custodian

Patient records inside Dentra belong to your clinic. Your clinic decides what is collected and why. We store and protect it on your behalf and act on your instructions. We do not decide what goes in, and we do not use it for our own purposes.

If a patient asks your clinic to see, correct or delete their record, that request goes to the clinic, and we will help you carry it out.

What the software stores

• Patient details, medical history, allergies, treatments and appointments
• Payments and clinic expenses
• Documents and images your clinic uploads, such as X-rays
• Staff accounts and an audit log of changes

Each clinic's data sits in its own database and its own storage namespace, never pooled with another clinic's. See Data security for how that works.

Who else touches it

A small number of infrastructure providers process data on our behalf, under contract and strictly on our instructions: hosting for the application and the database, object storage for uploaded documents and X-rays, and email delivery for demo requests from this website. None of them are permitted to use it for their own purposes. If your clinic needs the current list by name for its own compliance records, ask us and we will give it to you in writing.

We do not sell data to anyone, and we do not use clinic or patient data to train machine-learning models.

How long it is kept

Your clinic's data stays for as long as you are a customer. Database backups are kept for 14 days. If you leave, we provide an export and then delete what remains.

3. Asking us about your data

To ask what we hold, correct it, or have it deleted, message us on WhatsApp. If you are a patient of a clinic that uses Dentra, contact the clinic first: they hold your record, and we cannot act on it without them.

4. Changes

If this policy changes we update the date at the top. If a change materially affects existing customers, we tell them directly rather than relying on you noticing.